Welcome to the BrightFire Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we also provide complete archives and history of all your support requests.

News & Service Updates

Dec. 20, 2014: Whoa, what is this!? Welcome to the new BrightFire Support Center website! We launched our new support website on Saturday December 20. The new ticket system features a new easier-to-use design for our customers and updated knowledgebase of helpful FAQs. Thanks!

BrightFire Support Team

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